READING RECORD · EXACTLY-WHAT-TO-SAY-THE-MAGIC-WORDS-FOR-INFLUENCE-AND-IMPACT-PHIL-M-JONES
Exactly What to Say: The Magic Words for Influence and Impact
My notes
A very practical book about how small differences in the way you ask or explain something can change a conversation. It has phrases that I have applied to sales and normal life situations.
Tags
- Business and management
- Sales and communication
- Exactly What to Say